Privacy Policy

Effective Date: April 23, 2026

This Privacy Policy describes how Chefeteria, a product operated by MG and Co (MSME Registered) (“we”, “our”, or “us”), collects, uses, and protects information when you use our services.

By using Chefeteria, you agree to the terms of this Privacy Policy.

1. Scope of Services

Chefeteria provides:

  • POS (Point of Sale) system
  • QR-based ordering system
  • Landing pages for cafes/restaurants

We act as a technology service provider to businesses.

2. Information We Collect

a) Business Information (Clients)

  • Business name
  • Owner/manager name
  • Phone number
  • Email address
  • Menu, pricing, and operational details

b) Customer Information (via QR Ordering)

  • Customer name (if entered)
  • Phone number (if entered)
  • Order details (items, preferences, timestamps)

c) Technical & Usage Data

  • IP address
  • Device and browser type
  • Usage activity (pages, clicks, interactions)

3. How We Use Information

We use collected information to:

  • Provide and operate the Chefeteria platform
  • Process and manage orders
  • Improve performance and user experience
  • Provide customer support
  • Communicate service-related updates

We do not sell personal data to third parties.

4. Platform Role

Chefeteria acts as a technology service provider.

The business (restaurant/cafe) using Chefeteria is responsible for collecting and managing customer data obtained through QR ordering. We process such data on behalf of the business solely to provide our services.

5. Data Sharing

We may share information only with:

  • Payment gateways (for processing transactions)
  • Hosting and cloud service providers
  • Analytics and infrastructure tools
  • Legal authorities when required by law

All such third parties are expected to maintain data confidentiality.

6. Payments

All payments are processed through third-party payment gateways. We do not store or process sensitive financial information such as card details. Users are advised to review the privacy policies of the respective payment providers.

7. Cookies & Tracking

We may use cookies or similar technologies to:

  • Improve platform performance
  • Store user preferences
  • Analyze usage patterns

Users can manage cookies through their browser settings.

8. Data Storage & Security

  • Data is stored on secure servers with industry-standard safeguards.
  • We take reasonable steps to protect against unauthorized access.

However, no digital system is completely secure, and we cannot guarantee absolute security.

9. Data Retention

  • Data is retained while the subscription is active.
  • After termination, data may be deleted after a reasonable period unless required for legal or operational purposes.

10. Service Suspension Impact

In case of suspension due to non-payment or violation:

  • Access to the system may be restricted.
  • QR ordering may stop functioning.

Data may be retained temporarily and restored upon reactivation, subject to availability.

11. Third-Party Links

Our platform may include links to third-party services. We are not responsible for the privacy practices of such external platforms.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

13. Contact Information

For any questions or concerns regarding this Privacy Policy, you may contact:

MG and Co

14. Legal Identity

Chefeteria is a product/service operated by MG and Co (MSME Registered) in India.